SSO Week is a market-leading event, where I can come face-to-face with shared service leader and service providers who are actively pushing the Shared Service & Outsourcing industry to the next level. I consider it essential networking for both myself and my local country team in APAC, in terms of keeping abreast of the latest industry thinking and innovationsIrina Chernousenko, Director of Shared Services Transformation, Bottling Investments, S.A Coca-Cola Services N.V.
I learnt a lot of information from the top (mature) SSCs. Lessons were learned and will help the rest of us to avoid those in future decisions. Ivy Wan, Accounts Payable Team Leader, Rockwell Automation
Great insights to the opportunities and challenges of shared services in China. Tham Yuet Ling, SBS Service Realization Director, MSD
Thank you IQPC for well organizing this good SSON session, which provides a great platform for best practice, sharing, networking, learning from peer companies with similar SSC environment, model, practice etc. as well as future SSC developing trends within/outside of China. Cherry Chai, Director HR Service AP, Ingersoll Round Investment Co. Ltd.
The only event in China which gathers world-class Delivery Centres from China, India, Malaysia and the Philippines
SSON Dalian 2012 will bring together the experts from Global Business Services, Process Owners and Function leaders , to reveal their strategies on successfully managing a Shared Services journey as well as their end-to-end process transformation.
This event will give you a holistic view on how to kick off transformation projects and to leverage on Shared Services Centres (SSCs) as a channel to form a brand-new back-office service delivery.
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If you’re starting from scratch, then overcome the challenges of launching a Shared Services Centre (SSC) or transition into an outsourced model easily.
At SSON Dalian, you will get to:
- Re-engineer your Finance/HR or other back-office processes to define a brand-new service delivery model
- Build up a sound business case to kick-off SSC projects
- Understand what defines a SSC in China – Align it with your company’s business environment in the market and develop a China-featured model
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What happens after you launch your Shared Services Centre?
Achieve complex end-to-end process standardisation by embracing sustainability and pushing the boundaries for your Shared Services and Outsourcing operations.
If you’ve reached this stage, then you must be left wondering what else you can do to gain more from Shared Services & Outsourcing organisations. It’s not just about labour arbitrage and delivering transactional services anymore.
Today, the REAL IMPROVEMENT comes from productivity gains, process standardisation, automation and strategic enablement. Join us and benefit by:
- Learning how you can march into the next level of your service delivery
- Incorporating sustainability into your shared services organisation
- Maturing your end-to-end processes standardisation
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SSON is pleased to present this dedicated forum in Dalian to discuss strategies to master the different phases of development in shared services and outsourcing. Each of these phases is built on 6 critical areas that will be examined and analyzed throughout the 2-day conference agenda.
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